Get In Touch
+91 966 367 1124
#302, 3rd Floor, 3rd Cross Rd, Kamakshi Layout, Balaji Gardens, Gottigere, Bengaluru, Karnataka 560083
Frequently Asked Question!
Accounts :
Click on Sign Up, enter your name, email address, mobile number, and create a password. You can also register during checkout.
No. You can place an order as a guest. However, creating an account allows you to track orders, save addresses, and enjoy a faster checkout experience.
Click on Forgot Password on the login page and follow the instructions sent to your registered email or mobile number.
Log in to your account and visit My Profile to update your personal details, password, or saved addresses.
You can edit or add a new address under My Account > Address Book before placing your order.
Yes. We use industry-standard security measures to protect your personal information and ensure your privacy.
Yes. You can save multiple delivery addresses and choose the preferred one during checkout.
You can reach our customer support through email, phone, or WhatsApp during business hours.
Order & Delivery :
Browse our products, add your desired items to the cart, proceed to checkout, enter your delivery details, choose a payment method, and confirm your order.
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your shipment.
Orders are generally delivered within 2–7 business days, depending on your location.
Yes. We deliver to most serviceable locations across India.
Shipping charges are calculated based on your location, order weight, and applicable shipping policies. Free shipping may be available on eligible orders.
Yes, if your order has not yet been processed or shipped. Please contact customer support immediately.
While we strive for timely delivery, delays may occur due to weather conditions, courier issues, or unforeseen circumstances. Our support team will assist you with updates.
Please contact us within 24 hours of delivery with photographs of the package and product for quick assistance.
Payment :
We accept:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Popular Digital Wallets
- Cash on Delivery (where available)
Yes. All online transactions are processed through secure, encrypted payment gateways.
Yes. We support all major UPI applications.
Payment confirmation is usually instant. You will receive an email or SMS confirmation once your payment is successful.
Occasionally, payment processing may fail due to network issues. If the amount is debited, it is generally reversed by your bank within 5–7 business days. If not, please contact us with your transaction details.
Yes. COD is available for selected locations and eligible order values.
Yes. A tax invoice will be emailed to you and will also be included with your order.
Return & Refunds :
Due to the nature of food products, returns are accepted only if the product is damaged, defective, expired, or incorrect at the time of delivery.
Contact our customer support within 24 hours of receiving your order and share your order number along with photos of the product.
No. Opened or used food products cannot be returned unless they are defective or damaged upon delivery.
Approved refunds are generally processed within 5–7 business days to the original payment method.
We sincerely apologize. Please notify us within 24 hours of delivery, and we will arrange a replacement or refund.
Shipping charges are generally non-refundable unless the return is due to an error on our part or a damaged product.
Yes. Exchanges are available only for damaged, defective, expired, or incorrectly delivered products, subject to verification.
You will receive an email or SMS notification once your refund has been successfully initiated.