Effective Date: 03/01/2026
At SAATHVI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Shipping and Billing Address
- Payment Information (processed securely through third-party payment gateways)
- Order History
- Customer Support Communications
Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Similar Technologies
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Deliver products and services
- Manage customer accounts
- Communicate order updates and shipping information
- Respond to customer inquiries
- Improve our website, products, and services
- Send promotional offers and newsletters (with your consent)
- Detect and prevent fraud or unauthorized activities
- Comply with legal obligations
3. Payment Security
SAATHVI does not store your complete payment card details. Payments are processed through secure and trusted third-party payment gateways that comply with industry security standards.
4. Sharing of Information
We may share your information with:
- Shipping and logistics partners for order delivery
- Payment gateway providers for transaction processing
- Technology service providers who support our website operations
- Government authorities or legal entities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings, though some website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.
9. Children’s Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
11. Changes to This Privacy Policy
SAATHVI reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
SAATHVI
Email: support@saathvistore.com
Phone: +91 886 157 3286
Address: #90, Sai Lakshmi Apartment, 302, 3rd Floor, 3rd Cross, Kamakshi Layout, Gottigere Bangalore
SAATHVI is committed to safeguarding your privacy and ensuring a safe, transparent, and trustworthy shopping experience while providing pure, natural, and premium-quality food products to our customers.